Student Information
White Card students. Information about student support, refunds, complaints and appeals, participant responsibilities and the processes that apply to nationally recognised White Card training.
Review what to bring, learner requirements and where to get help before your course.
Student information and handbooks
Helpful information about student requirements, support and the next steps before enrolment.
Training helpReview the current information, delivery options and booking details. Group and workplace delivery may be available where stated. Contact the training team if you need help choosing the right option or deciding what to do next.
Official White Card student links
Use the official government resources to create or find your Unique Student Identifier and check current NSW evidence-of-identity requirements before White Card training. Review your identity documents and USI before attending so enrolment can be completed correctly.
Review the course page, prerequisites, participant requirements, delivery arrangements and student policies before booking.
Nationally recognised training can require evidence of identity and a valid Unique Student Identifier before certification is issued.
Tell the training team about support, language, literacy, numeracy, accessibility or other learning needs as early as possible.
Review assessment, complaints, appeals, refunds, participant responsibilities and certification information relevant to your course.
Student Information — information
Information for participants before, during and after training, including enrolment, identity, USI, support, policies, assessment and certification.
Key information
Overview
What to expect
HSR Training Resources
Student resourcesParticipant workbooks, legislative references, communication resources and workplace safety videos support HSR learning before, during and after training. Contact the training team if you need help locating a course resource or preparing for your session.
Student information and support
Student requirements vary by course. Check the information for the training you are attending and contact the training team before the course if anything is unclear.
Before your course
Read the course-specific participant information and make sure you can meet the entry, attendance and practical requirements.
Identity and USI
Bring the identification required for your course and, where a USI is required, create or locate it before training.
Attendance and participation
Arrive on time and participate for the full required duration, including practical activities and assessments that apply to the course.
Need assistance?
Contact the training team if you need help with enrolment, identity, accessibility, course resources or participant requirements.